Terms and Conditions

Terms & Conditions

Last Updated: 16 August 2026

Welcome to Amorya. These Terms & Conditions govern your access to and use of the Amorya website and your purchase of products through our online store.

By accessing our website, browsing our products, placing an order, or using any services provided through our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or place an order.

For the purpose of these Terms, "Amorya", "we", "us", and "our" refer to the business operating the Amorya website, while "you", "your", and "customer" refer to any person accessing or purchasing from our website.

1. About Amorya

Amorya is an online retail brand offering jewellery and related products through its website.

We reserve the right to introduce, modify, replace, or discontinue products, collections, offers, or services at any time without prior notice.

2. Use of Our Website

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for any fraudulent or unlawful activity.

  • Attempt to gain unauthorized access to our website, servers, systems, or accounts.

  • Interfere with the security or proper functioning of the website.

  • Copy, reproduce, modify, distribute, or commercially exploit our website content without written permission.

  • Use our website or its content in a manner that may harm Amorya, its customers, or its business.

  • Submit false, misleading, or fraudulent information while placing an order.

We reserve the right to restrict or terminate access to the website if we reasonably believe that these Terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate and up to date.

However, minor variations may occur due to:

  • Screen and device settings.

  • Photography and lighting conditions.

  • Natural variations in materials, gemstones, beads, or other product components.

  • Manufacturing or finishing variations.

Such minor variations do not necessarily constitute a product defect.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information whenever necessary.

4. Product Availability

All products are subject to availability.

Adding a product to your cart does not guarantee that the product will remain available until checkout is completed.

If a product becomes unavailable after an order has been placed, we may contact you regarding the order and, where applicable, provide a refund for the unavailable product.

5. Pricing

All product prices displayed on our website are stated in Indian Rupees (INR), unless otherwise specified.

We reserve the right to change product prices, discounts, promotions, and offers at any time without prior notice.

Any price change will not affect an order that has already been successfully confirmed, except where an obvious pricing or technical error has occurred.

In the event of a significant pricing error, we reserve the right to cancel the affected order and issue an appropriate refund.

6. Orders

When you place an order on our website, you are making a request to purchase the selected products.

An order is considered successfully placed after the order has been submitted and payment has been successfully processed or the order has otherwise been accepted by Amorya.

We reserve the right to refuse, cancel, or limit an order in circumstances including:

  • Product unavailability.

  • Incorrect or incomplete customer information.

  • Suspected fraudulent or unauthorized transactions.

  • Unusual or suspicious ordering activity.

  • Incorrect pricing or technical errors.

  • Violation of these Terms & Conditions.

If an order is cancelled after payment has been received, the applicable amount will be refunded through the appropriate payment method, subject to our Refund Policy.

7. Customer Information

You are responsible for providing accurate and complete information while placing an order.

This may include your:

  • Full name.

  • Mobile number.

  • Email address.

  • Billing address.

  • Shipping address.

  • Other information required to process and deliver your order.

Amorya will not be responsible for delivery issues caused by incorrect, incomplete, or outdated information provided by the customer.

Please review your information carefully before completing your purchase.

8. Payments

Payments may be processed through third-party payment service providers available on our website.

By completing a transaction, you confirm that the payment information provided by you is accurate and that you are authorized to use the selected payment method.

We do not intentionally store complete payment card details such as your full card number, CVV, or other sensitive payment credentials on our own systems where such information is processed directly by our payment service providers.

Additional payment terms may be governed by the respective payment service provider.

9. Shipping & Delivery

Orders are processed and delivered according to the timelines and conditions specified in our Shipping Policy.

Delivery timelines are estimates and may be affected by circumstances outside our reasonable control, including:

  • Courier or logistics delays.

  • Weather conditions.

  • Natural disasters.

  • Public holidays.

  • Strikes or transportation disruptions.

  • Incorrect address or contact information.

  • Other unforeseen circumstances.

For complete information regarding shipping, delivery timelines, charges, tracking, and related matters, please refer to our Shipping Policy.

10. Cancellation, Returns & Refunds

Order cancellation, returns, exchanges, and refunds are governed by our Cancellation Policy and Return & Refund Policy.

Eligibility may depend on factors including the product purchased, condition of the product, time since delivery, and other conditions specified in the applicable policy.

Customers are encouraged to review these policies before placing an order.

11. Damaged, Defective or Incorrect Products

If you receive a product that is damaged, defective, or different from the product ordered, please contact us within the timeframe specified in our Return & Refund Policy.

We may request relevant information, photographs, videos, order details, or other evidence to assess the issue and determine the appropriate resolution.

Any resolution will be handled in accordance with our applicable Return & Refund Policy and applicable law.

12. Intellectual Property

All content available on the Amorya website, including but not limited to:

  • Brand name and logo.

  • Product photographs.

  • Graphics and designs.

  • Website design.

  • Product descriptions.

  • Text and written content.

  • Videos.

  • Marketing materials.

  • Other original content.

is owned by or licensed to Amorya and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, publish, distribute, sell, or commercially exploit our content without prior written permission.

13. Third-Party Services and Links

Our website may use third-party services, applications, payment gateways, logistics providers, analytics tools, advertising platforms, or other external services.

We may also provide links to third-party websites.

We are not responsible for the content, privacy practices, security, availability, or policies of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

14. Promotions, Discounts & Offers

From time to time, Amorya may offer promotional codes, discounts, bundles, or other promotional offers.

Each promotion may have specific eligibility requirements, validity periods, usage limits, or other conditions.

Unless specifically stated otherwise:

  • Promotional offers cannot be combined with other offers.

  • Offers cannot be exchanged for cash.

  • Promotional codes may be limited to one use per customer or order.

  • We reserve the right to modify or withdraw an offer at any time.

Any offer that has already been successfully applied to a confirmed order will generally be honoured unless it was applied due to a technical or pricing error.

15. User Reviews and Content

If you submit reviews, photographs, feedback, testimonials, or other content to Amorya, you confirm that:

  • The content is truthful to the best of your knowledge.

  • You have the necessary rights to submit the content.

  • The content does not violate the rights of another person.

  • The content does not contain unlawful, abusive, misleading, or inappropriate material.

By submitting such content, you grant Amorya permission to use, reproduce, display, publish, or adapt the content for legitimate business, marketing, promotional, or informational purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or applicable law.

16. Website Availability

We aim to keep the website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

The website may occasionally be unavailable due to:

  • Maintenance.

  • Technical issues.

  • Updates.

  • Server or hosting problems.

  • Security issues.

  • Circumstances outside our reasonable control.

We reserve the right to modify, suspend, or discontinue any part of the website or its services when necessary.

17. Limitation of Liability

To the extent permitted by applicable law, Amorya will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or restrict any consumer rights or liability that cannot legally be excluded or restricted under applicable law.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Amorya harmless from claims, losses, liabilities, damages, costs, or expenses arising from:

  • Your violation of these Terms.

  • Your misuse of the website.

  • Your violation of applicable laws or third-party rights.

  • Information or content submitted by you that violates the rights of another person.

19. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and process personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

20. Changes to These Terms

We may update or modify these Terms & Conditions from time to time.

Any updated version will be posted on this page with the revised "Last Updated" date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

21. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the competent courts having jurisdiction over the business, subject to applicable consumer protection laws.

22. Contact Us

If you have questions, concerns, or complaints regarding these Terms & Conditions, you can contact us through the contact details provided on our Contact Us page.

Brand: Amorya

By using the Amorya website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.