Shipping Policy

Shipping Policy

Last Updated: 16 August 2026

At Amorya, we aim to deliver your order safely and within the estimated delivery timeline mentioned below.

Please read this Shipping Policy carefully before placing your order.

1. Delivery Timeline

We generally deliver orders within 5–7 working days from the date the order is successfully placed.

The estimated delivery timeline may vary depending on the delivery location, courier availability, weather conditions, public holidays, and other circumstances beyond our control.

In certain exceptional or unforeseen circumstances, delivery may take more than 10 working days.

We appreciate your patience in such situations and will make reasonable efforts to ensure that your order reaches you as soon as possible.

2. Order Processing

Orders are processed after successful order confirmation and payment verification, where applicable.

Once your order has been dispatched, you may receive tracking information through the contact details provided during checkout.

Please ensure that your email address and mobile number are accurate so that we can provide important order and delivery updates.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Any free-shipping offer will be subject to the terms and conditions of the respective promotion.

4. Delivery Areas

We currently aim to deliver orders to serviceable locations across India.

Delivery availability may depend on the serviceability of your specific PIN code and the availability of our logistics partners.

If a particular location is not serviceable, we may contact you regarding the order and provide an appropriate resolution.

5. Delays in Delivery

While we aim to deliver within the estimated timeline, certain situations may cause delays, including:

  • Extreme weather conditions.

  • Natural disasters.

  • Public holidays.

  • Strikes or transportation disruptions.

  • Courier or logistics-related delays.

  • High-volume periods such as festivals or major sale events.

  • Incorrect or incomplete shipping information.

  • Remote or difficult-to-service delivery locations.

  • Other unforeseen circumstances beyond our reasonable control.

In such exceptional circumstances, delivery may take longer than the standard 5–7 working day timeframe and, in some cases, may exceed 10 working days.

We will make reasonable efforts to assist you and provide available tracking or delivery updates.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at the time of placing an order.

Please carefully check your:

  • Name

  • Mobile number

  • House/Flat number

  • Street/Area

  • City

  • State

  • PIN code

Amorya will not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

If an order is returned to us because of an incorrect address, repeated delivery failure, or the recipient being unavailable, additional shipping charges may apply for re-delivery, where applicable.

7. Tracking Your Order

Once your order has been dispatched, tracking information may be shared with you through the contact details provided during checkout.

Tracking information may take some time to become active after dispatch.

If your tracking information has not updated for an extended period, please contact our customer support team.

8. Delivery Attempts

Our logistics partners may make multiple delivery attempts before marking an order as undeliverable or returning it to the sender.

Please ensure that someone is available to receive the package at the provided delivery address.

9. Damaged Package at Delivery

If your package appears visibly damaged, tampered with, or opened at the time of delivery, we recommend documenting the condition of the package and contacting Amorya as soon as possible.

For damaged, defective, missing, or incorrect products, please refer to our Return & Refund Policy for the applicable process and eligibility requirements.

10. Contact Us

If you have questions regarding your shipment or delivery, please contact us using the details below:

Brand: Amorya

We will do our best to assist you with your order and delivery-related concerns.

By placing an order with Amorya, you acknowledge and agree to the terms of this Shipping Policy.